How can I order a voucher online?
- In order to be able to order / buy a voucher online, you simply have to register with your e-mail address and password, if you already have an account with us or you register again with your e-mail address and a password.
- Then put the voucher into the shopping cart. Click on Shopping Cart. Then follow the lower right of the order button. Simply follow the order process in 4 steps.
The following information / notes are particularly important for the exhibition and processing:
- You determine the amount of the voucher (minimum amount 25 €). Please enter this into the field provided.
- You name the recipient so that we can enter the name into the voucher. Enter only the first name or title, first and last name in the corresponding field.
- Then we need your billing address.
- You decide whether you hand over the voucher card personally or have it sent directly to the recipient by mail. In case of delivery / dispatch to you or the recipient, we need the delivery address. We charge a flat rate of € 0.99 per order within Germany. Get the voucher with us, the shipping costs are not applicable. If you would like to forward the voucher to the recipient by e-mail, we will send you the voucher by e-mail in the form of a pdf.-document.
- You will receive an online-invoice to your e-mail address with the request to transfer it within 3 days (if applicable, plus shipping charges, if delivery is desired, alternatively self-collection in Marwitz within 7 days; the voucher exhibition will only take place when you are on the spot) .
- After receipt of payment, we issue the voucher and send it, if desired.
Can I order several vouchers at the same time?
Yes. However, you must place a separate online order for each voucher. If you have a larger number of vouchers, e.g. for employees or business partners, please send an e-mail to: firstname.lastname@example.org or contact us by phone on 03304/50 22 42.
Are shipping costs charged?
- For dispatch by mail: We charge a flat rate of 0.99 € per order within Germany.
- When sending by e-mail: There are no shipping charges.
- For pick-up on the spot: There are no costs.
How long is the voucher valid?
The voucher is valid for 3 years from December of the year of issue.
When will I or the recipient receive the voucher?
- For dispatch by mail: Within 3-5 working days after payment we send the gift voucher to the person / company indicated in the delivery address.
- When sending by e-mail: Within 1-2 working days after payment we send the gift voucher free in the form of a pdf.-document to you or the recipient (as long as we have the e-mail address of the recipient).
- For pick-up and cash on the spot: The voucher is to be collected at our regular opening hours in Marwitz within 7 days. The voucher will only be issued when you are there.
We wish you a lot of fun when giving away!